Dictation FAQ's
Find answers to common questions about dictation services.
Answer: You have the option of either dictating directly into our dial-in dictation
servers via toll free telephone line or you may use digital handheld recorders.
Answer: When the dictations are sent from your computers to our servers or when the
dictations are downloaded by our system administrators from our Toll-Free dial-in servers and FTP
servers, the data is encrypted using 1024-bit AES encryption. This is done for HIPAA compliance in
transmission of confidential information over the Internet.
Answer: Our servers are built with fault tolerance – mirrored drives. A redundant
system is ready in case of failure. A backup system is also ready offsite in case primary system fails.
Answer: You will need a computer with Windows 7 or higher operating system with
Internet Explorer 9 version and above. You will need broadband Internet connection for faster uploading
of dictations when using handheld recorders.
Answer: Yes, we have implemented technical and administrative measures to safeguard the
confidentiality and personal health information of the patients.
Please click here to know more about our implementation of HIPAA compliance
measures.